Prepared for Advanced Family Medical Center · 2026 Strategy Review · Confidential
Remote Care Service Line Optimization · Prepared for Advanced Family Medical Center

A Scalable, Profitable Remote Care Service Line for Advanced Family Medical Center

Since October 2025, Medicare pays a rural health clinic for each month of chronic care management, remote monitoring and advanced primary care management as its own codes, at national amounts, on top of the visit. On the clinic's 600 Medicare patients that is $508,687 of net reimbursement over 24 months and $217,586 net to the clinic. The clinic already has the panel, the eClinicalWorks workflow and the clinical reason. CoachCare supplies the enrollment and the monthly work.

$0
24-Month Net Reimbursement
$0
24-Month Net to the Clinic
0%
24-Month Margin
0
Unique Patients in Active Remote Care at Month 24

Two counts, two jobs. The headline is 177 unique patients at month 24. The enrollment chart and the Scenario Explorer show 271 active program enrollments, because a patient on remote monitoring and a care-management program is one patient with two enrollments.

Certified Rural Health Clinic · Middleton, Tennessee

The Panel, the Workflow and the Reason Are Already Here

Advanced Family Medical Center has been a certified Rural Health Clinic since November 2019, in a county the federal government designates as short of primary care. It takes same-day appointments and walk-ins, runs its own labs and X-ray, and keeps a sliding-fee scale so cost does not turn anyone away. It already bills chronic care management for its Medicare patients inside eClinicalWorks, and it already belongs to a Medicare Shared Savings Program ACO that moved to the two-sided track this year. Its clinical focus is hypertension and diabetes, the two conditions remote monitoring handles best.

★ Verified

A Certified Rural Health Clinic

Independent and freestanding, certified since November 2019, with its own Rural Health Clinic shortage designation inside a county-wide primary-care shortage area. That certification is what puts the CY2026 care-management codes on the national rail, paid on top of the visit.

★ Verified

Open Access, Diagnostics on Site

Same-day appointments, walk-ins welcome, labs and X-ray in the building, and a sliding-fee scale. Patients who can get in the same day tend to pick up when the care team calls.

✓ In place

Chronic Care Management in eClinicalWorks

The clinic already bills CCM for Medicare patients inside eClinicalWorks, with the patient portal running on the same system. Consent, care plans and monthly documentation are habits here already.

★ Verified

On the Two-Sided ACO Track

A Medicare Shared Savings Program participant since 2024, now on the ENHANCED track for 2026. The clinic has already chosen to be measured on the cost and quality of its patients' care.

The 2026 Window

Medicare Now Pays a Rural Health Clinic for the Month Between Visits

Two changes landed close together. The bundled care-management code went away, and remote monitoring gained short-window codes. Both pay a rural health clinic more for work this clinic already does.

Live now
Individual codes

G0511 Is Retired

Through September 2025, a rural health clinic billed care management as one bundled code, G0511. Since October 2025 it bills chronic care management, remote monitoring, advanced primary care management, behavioral health integration and transitional care as individual codes at national non-facility amounts, in addition to the all-inclusive rate for the visit (CMS MLN006398, January 2026). Every figure on this page is priced at the national amounts a rural health clinic is paid for these codes.

New for CY2026
99445 · 99470

Short-Window Monitoring Is Billable

New codes pay for 2 to 15 days of device data and for the first 10 minutes of monthly management. A patient who transmits for part of a month, or for two weeks after a hospital stay, is now billable. On this forecast the two new codes carry $49,343 over 24 months, about 9.7% of net reimbursement.

For a one-provider clinic
+ the visit

Paid Without Using an Appointment

These codes are paid on top of the all-inclusive rate and do not need a visit slot. A month of monitoring and care management adds revenue without taking an appointment from the provider's schedule. With one practitioner, that matters more than the rate.

Tennessee's $206.9 million Rural Health Transformation award names remote monitoring in the state plan's technology pillar, which tells you where the state expects rural care to go.

One Provider, the Whole Panel

The Constraint Is a Second Pair of Hands

One practitioner sees every patient here. Every task between visits, from enrollment calls to reading reviews to the monthly time logs that make a care-management claim billable, competes with the visit schedule. This program moves 3,531 care-team hours over 24 months, about 1.7 full-time staff, onto CoachCare's payroll. The clinic has one provider.

The lever on this account

The Enrollment Specialist Is the Program

Referrals from one provider run about 6 a month. With phone outreach on top, the program reaches about half of its possible enrollments (132 of 271 at month 24) and $130,517 of net reimbursement over two years, which leaves three-quarters of the 24-month revenue on the table. A CoachCare-funded enrollment specialist working the clinic's panel directly is worth +$378,170 of 24-month net reimbursement and +$169,726 net to the clinic. The specialist can't raise a ceiling. It fills RPM by month 9, and it is CoachCare's payroll, embedded in the fee.

After the specialist

The Limit Is the Size of the Panel

A second specialist reaches the ceilings sooner and adds $32,485, which this panel does not need. Once the specialist is working, the binding constraint is the number of Medicare patients, not enrollment pace. The levers that move the number from here are the Medicare Advantage plan terms, the count behind the 600 itself, and the next programs: transitional care at discharge and behavioral health integration.

Scenario24-mo net reimb.Net to the clinicMarginCeiling reached RPM / CCM / APCM
Modeled: 600 patients, 1 provider, 1 enrollment specialist$508,687$217,58642.77%M9 / M6 / M3
No on-site enrollment specialist$130,517$47,86036.67%None in 24 months
A second on-site enrollment specialist$541,172$231,97642.87%M5 / M4 / M2
Two referring clinicians$513,269$219,59942.78%M8 / M5 / M3
Traditional Medicare only (~263 patients)$239,752$97,14440.52%M5 / M3 / M2
Panel of 450$393,933$166,15242.18%M7 / M5 / M3
Panel of 800$649,434$280,74343.23%M11 / M7 / M4

Each row is a full recalculation of the Value Analysis at national amounts with one input changed.

Build vs. Partner

Keep the CCM Program. Add What One Clinic Can't Run Alone.

This is not a new program dropped on a clinic that has none. The clinic built chronic care management itself, inside the chart it already runs. CoachCare extends it.

What the clinic built

Chronic Care Management, Already Running

  • Chronic care management billed for Medicare patients inside eClinicalWorks.
  • Patient consent, care plans and monthly documentation already part of the workflow.
  • A patient portal and online access on the same eClinicalWorks system.
  • In-house labs, glucose and HbA1c among them, so diabetes follow-up already happens on site.
  • A clinical focus on hypertension and diabetes, the two conditions remote monitoring covers best.

None of this is replaced. CoachCare works as the clinic's extension inside eClinicalWorks, and the clinic's CCM becomes one program inside a larger service line.

What a One-Provider Clinic Can't Add Alone

  • Remote physiologic monitoring: a device fleet, shipping, and someone reviewing readings every day.
  • Advanced primary care management, the monthly code built for a primary-care panel.
  • Enrollment at the pace the panel allows, without pulling the provider off the schedule.
  • Monthly time logs that keep running while the provider is seeing patients.

CoachCare carries all four, inside the chart the clinic already uses, and the clinic keeps its patients, its protocols and its claims.

The Operating Model

One Panel, Three Programs, the Same Chart

A named service line with its own P&L and scorecard, built on the Medicare patients the clinic already sees, inside eClinicalWorks. Remote monitoring for the patients whose blood pressure and glucose produce readings, chronic care management for patients with two or more chronic conditions, and advanced primary care management where the monthly bundled code fits better.

The Stack: RPM + CCM + APCM, with TCM at Discharge
  • RPMCellular blood pressure cuffs and glucometers for the hypertension and diabetes cohorts. Readings arrive between visits, out-of-range values get worked the same day, and the provider sees a month of data at the next visit. Ceiling on this panel: 136 enrollments.
  • CCMMonthly chronic care management for Medicare patients with two or more chronic conditions. This is the program the clinic runs today, now with an enrollment engine and readings behind it. Ceiling: 72.
  • APCMAdvanced Primary Care Management (G0556 to G0558), Medicare's monthly payment for the primary-care panel, tiered by complexity and by dual-eligible status. In a county where 23% of beneficiaries are dual-eligible the top tier carries real weight, and the blend works out to $55.67 per patient-month. A patient is on CCM or APCM, not both. Ceiling: 63.
  • TCMTransitional Care Management (99495 / 99496, $220.11 / $298.60 at national amounts) when a patient comes home from a hospital or skilled-nursing stay: the contact within two business days and the visit within 7 or 14 days. Named here, not in the forecast.
  • BHIBehavioral Health Integration (99484, $57.45 a month) is the natural next program. The clinic carries a mental-health shortage designation, and one adult in four in the county reports depression. Named here, not in the forecast.
The Engine, the Staffing, and What Is Left Out
  • EngineEnrollment outreach, cellular devices shipped to the home, 24/7 alert triage, nurse follow-up, documentation and billing-ready claims, run by CoachCare under protocols the clinic's provider signs off.
  • StaffingThe enrollment specialist, care managers and device logistics are CoachCare's payroll. Embedded in the fee, never deducted from the clinic's margin. Care managers carry about 160 patients each, and the clinic does not hire for any of it.
  • ControlThe provider and care team set the thresholds and make every clinical decision. The care-management codes are built for general supervision, so one provider can govern a program this size without being on every call.
  • PCMIn a primary-care panel, CCM and APCM cover what Principal Care Management would. PCM stays available for single-condition patients but is not modeled.
Whose program it is: the clinic's patients, protocols, claims and revenue. CoachCare is the engine underneath. The provider keeps the relationship, and the program covers the weeks between visits.

The CY2026 Billing Stack, at National Amounts

ServiceCodesCY2026, national non-facilityUse across the panel
RPM setup and device supply99453 · 99454 · 99445 (new)$21.71 setup · $52.11/moHypertension and diabetes cohorts; 99445 covers 2–15-day months
RPM treatment management99457 · 99458 · 99470 (new)$51.77 + $41.42 add'l · $26.05Monthly review, titration, escalation
Chronic care management99490 · 99439$66.13 + $50.44 add'lTwo or more chronic conditions; the program the clinic runs today
Advanced primary care managementG0556 · G0557 · G0558$16.37 · $53.78 · $117.24/moThe primary-care panel by complexity; the top tier is the dual-eligible tier
Transitional care management99495 · 99496$220.11 / $298.60 per dischargeHospital and skilled-nursing discharges; $0 in the forecast
Behavioral health integration99484$57.45/moThe next program; $0 in the forecast

Amounts are the CY2026 Medicare physician fee schedule national non-facility rates. A rural health clinic is paid these amounts for each code in addition to the all-inclusive rate, and every figure on this page is priced on them.

The Accountable-Care Layer

On a Two-Sided Track, the Month Between Visits Carries Risk

The clinic participates in a Medicare Shared Savings Program ACO that moved to the two-sided ENHANCED track for 2026. On that track, total cost of care and quality for the clinic's attributed Original Medicare patients carry downside as well as upside. The service line on this page works on both sides of that ledger.

Quality

Blood Pressure and Diabetes Control

Blood-pressure control and diabetes control are among the quality measures a primary-care ACO is scored on. They move when readings arrive every week and someone acts on them, not once a quarter at a visit.

Cost

About 18.0 Hospitalizations Avoided

The Value Analysis models about 18.0 hospitalizations avoided over 24 months, roughly $270,000 of acute-care cost at $15,000 an admission. On a two-sided track, that is total cost of care.

Attribution

A Documented Monthly Touch

ACO assignment runs on primary-care services, and CCM and APCM are primary-care services. A documented monthly touch from the clinic helps keep its patients attributed to the clinic.

The money on this page is fee-for-service. RPM, CCM and APCM are billed claim by claim for every enrolled patient. Shared savings are not counted anywhere in the Value Analysis.
Middleton · Hardeman County, Tennessee

Fifteen Miles to the Nearest Hospital

Middleton sits about 15 miles from the nearest hospital, a critical access hospital, and about 40 from tertiary care. For a patient whose blood pressure is drifting, a reading at home beats a drive to the clinic. Every device ships with its own cellular connection, so the program does not depend on home internet or a smartphone app; about one household in five in the county has no broadband subscription.

6,220
Medicare beneficiaries in Hardeman County (CMS, June 2026)
56%
of them in Medicare Advantage plans (CMS penetration file, September 2026)
23%
dual-eligible for Medicare and TennCare, which weights the top advanced primary care tier
19.0%
of residents below the poverty line; the county is a primary-care shortage area and medically underserved area
45.9%
of adults with high blood pressure (CDC PLACES, 2025 release)
17.2%
of adults with diagnosed diabetes
43.7%
of adults with obesity
3 in 4
at least, of the provider's 2024 traditional Medicare patients seen for labs and imaging had hypertension; 28% had diabetes
What the Medicare Advantage share means for this plan. Medicare Advantage plans, which cover most of the Medicare population in Hardeman County, reimburse the care-management and remote-monitoring code families at a floor of the Medicare amount; individual plan contracts set their own terms. The forecast on this page models the clinic's full 600 Medicare patients, traditional and Advantage together, at national amounts.
Hypertension
Type 2 Diabetes
Hyperlipidemia
Obesity
~15 mi
to the nearest hospital, a critical access hospital
~40 mi
to tertiary care, where the sickest patients are sent
$220.11
to $298.60 per transitional-care episode after a hospital or skilled-nursing discharge
~18.0
hospitalizations avoided over 24 months in the Value Analysis, about $270,000 at $15,000 each

The Discharge Loop

When an enrolled patient comes home from one of the area's hospitals or a skilled-nursing stay, three touches follow inside two weeks. The first two are the transitional-care contact and visit; the device keeps transmitting the whole time, and the patient lands back in RPM when the episode closes.

Day 1–2

Reach the patient, reconcile medications against the discharge instructions, confirm the device is transmitting.

Day 5–8

Review symptoms and readings, work through barriers to the plan, confirm the follow-up visit at the clinic.

Day 12–14

Close the episode or extend it. Anything still trending goes through the escalation engine below.

Every Reading Runs Through One Escalation Engine

Reading arrivesThe cellular device transmits; the value is checked against the patient's own thresholds.
→
Critical value?Escalates at once, symptoms or not. Anything else gets a retake and a symptom check first.
→
Trend, definedThree readings at least an hour apart for blood pressure or glucose, or three inside seven days for heart rate.
→
Unreachable patientVoicemail and a scheduled callback; a critical value or confirmed trend escalates anyway.
→
DocumentedVital, findings, method, contact, outcome and follow-up, written to the chart every time.
Emergent

911 with the patient on the line

Chest pain, new shortness of breath, stroke signs, fainting, worst-ever headache. CoachCare's urgent and emergent policy overrides any preference. If the patient refuses, the clinic is told; otherwise CoachCare calls 911.

Non-critical

To the person the clinic names

Out-of-range but not emergent findings go to the clinic team member the provider designates, with the readings, the symptom check and a recommended next step attached.

Stable, resolved

A note in the chart, nothing else

A retake back in range and a clean symptom check close the loop with a chart note. The provider's inbox is kept for things that need a decision.

Continuity

Re-attempts on a fixed cadence

An unreachable patient is tried again on schedule, the clinic hears at each decision point, and a patient who stops transmitting is worked before a billing month is lost.

In the system you already run

Built Into the eClinicalWorks Workflow

The clinic runs on eClinicalWorks, and its CCM already lives there. This plan is priced on CoachCare's eClinicalWorks integration. Enrollment flags and orders are placed inside eClinicalWorks; monitored vitals, Evidence of Care documents, care plans and enrollment status post to the chart every month; claims are created in the eClinicalWorks billing module with the care-management codes on them, and the clinic files them as it does today.

eClinicalWorks The clinic's chart and billing One chart per patient Existing CCM workflow Vitals & documents Patient portal Billing module CoachCare Remote care platform + care team Cellular cuffs and meters 24/7 monitoring Care managers, ~160:1 Enrollment specialist Billing engine FROM THE CLINIC Enrollment flags and orders, placed in eClinicalWorks Patient health history BACK TO THE CLINIC, MONTHLY Monitored vitals and alert dispositions Evidence of Care documents and care plans Enrollment status Claims, created in the eClinicalWorks billing module The provider stays in the chart the clinic already uses

1 · Flag and order

The provider flags an eligible patient and places the order inside eClinicalWorks, the way a lab order is placed. CoachCare picks it up, ships the device and reaches the patient.

2 · Monitor and manage

Readings, calls and care-plan work happen on CoachCare's platform with CoachCare's care team, and the escalation engine routes anything that needs the provider.

3 · Post to the chart

Every month, vitals, the Evidence of Care document, the care plan and enrollment status post to the eClinicalWorks chart. One chart, no second system.

4 · Bill in-house

Claims are created in the eClinicalWorks billing module with the care-management codes on them, and the clinic files them on its own claim. No PDFs, no re-keying.

CoachCare Value Analysis · Modeled for Advanced Family Medical Center

The Value Analysis

A 24-month forecast for the RPM + CCM + APCM stack: the clinic's 600 Medicare patients, all in scope from month one, one referring provider, one CoachCare-funded enrollment specialist on site, phone outreach, the national amounts a rural health clinic is paid, and the eClinicalWorks integration. Transitional care and behavioral health integration are named above and not in these numbers.

Active Program Enrollments by Program

Monthly active enrollments (services, not patients): provider referrals at 8 a month with 80% acceptance, CoachCare's on-site enrollment specialist at 80 a month, phone outreach, net of discharges. APCM reaches its ceiling in month 3, CCM in month 6 and RPM in month 9.

Monthly Economics: Reimbursement, Fees, Net to the Clinic

Net reimbursement after denials and coinsurance bad debt, against CoachCare fees. Month 1 carries the one-time setup at −$5,858; net to the clinic is positive from month 2 onward.

24-Month Net Reimbursement Mix

$508,687 across the three programs. Remote monitoring carries the largest share; the two care-management programs are the steady monthly base.

The Financial Summary, 24 Months

ProgramNet reimb.CoachCare feesNet to the clinic
RPM$263,598$146,154$117,444
CCM$171,183$84,160$87,023
APCM$73,906$40,257$33,649
Implementation, eClinicalWorks integration, outreach—$20,531−$20,531
24-month total$508,687$291,101$217,586
The enrollment specialist, care management and device logistics are CoachCare's expense: embedded in the fee, never billed to the clinic separately and never deducted from its margin.

24-month margin: 42.77% of net reimbursement (Year 1 40.73%, Year 2 44.29%).

Year 1 is $88,000 net to the clinic on $216,076 of net reimbursement; Year 2 is $129,586 on $292,610.

Year by Year

Year 1Year 2
ProgramNet reimb.FeesNet to clinicNet reimb.FeesNet to clinic
RPM$105,654$57,673$47,981$157,944$88,481$69,463
CCM$75,496$37,116$38,380$95,687$47,043$48,644
APCM$34,926$19,024$15,902$38,980$21,232$17,748
Implementation, eClinicalWorks integration, outreach—$14,263−$14,263—$6,268−$6,268
Year total$216,076$128,077$88,000$292,610$163,024$129,586
Margin (net to the clinic ÷ net reimbursement)Year 1: 40.73%Year 2: 44.29%

Scenario Explorer: Build Your Own Forecast

Move the assumptions and the 24-month forecast recomputes. The clinic's own count of Medicare patients, split between traditional Medicare and Medicare Advantage, is the first number to plug in.
24-mo net reimbursement
$508,687
24-mo net to the clinic
$217,586
Unique patients at month 24
177
Program enrollments at month 24
271
Hospitalizations avoided
~18.0
8,185

Billed Claims and Units

Recurring care-management and monitoring volume over 24 months, filed on the clinic's own claim.

28,410

Physiologic Readings

Blood pressure and glucose for the hypertension and diabetes cohorts, between visits instead of at them.

~18.0

Hospitalizations Avoided

About $270,000 of acute-care cost not spent, at $15,000 an admission, and that many trips out of the county not taken.

1.7

FTE-Years Carried

About 3,531 care-team hours of monitoring, outreach and documentation, carried by the service line instead of the clinic's staff.

Read the Plateau Correctly

All Three Programs Fill by Month 9

APCM reaches its ceiling of 63 enrollments in month 3, CCM its ceiling of 72 in month 6, and RPM its ceiling of 136 in month 9. From there the census holds at 271 program enrollments, 177 unique patients, and Year 2 runs at the full monthly rate. The binding constraint is the size of the Medicare panel, not enrollment pace. The first 90 days, modeled: 26 active enrollments in month 1, 69 in month 2, 128 in month 3.

ProgramCeilingHow it is definedReached
RPM136600 in scope × 65% eligible (390) × 35% acceptanceMonth 9
CCM72600 × 40% (240) × 30%Month 6
APCM63600 × 35% (210) × 30%Month 3
At month 24271Program enrollments = 177 unique patients—
Embedded value

The Enrollment Specialist Is Worth $378,170

Every ceiling above is reached with one CoachCare-funded enrollment specialist working the clinic's panel. Without the specialist, the program reaches about half of its possible enrollments and 24-month net reimbursement falls to $130,517. The difference, $378,170 of net reimbursement and $169,726 net to the clinic, costs the clinic nothing: the specialist is CoachCare's payroll.

Where the growth is

Plan Terms, the Panel Count, the Next Programs

Medicare Advantage plans, most of the Medicare population in Hardeman County, reimburse these code families at a floor of the Medicare amount; individual plan contracts set their own terms. Confirming those terms, and how the clinic's 600 Medicare patients split between traditional Medicare and Advantage, is the first piece of discovery. After that the growth is in transitional care at discharge and behavioral health integration.

Policy Watch · CMS-1848-P

2027 Proposed Rule Insights

CMS has proposed cutting the remote-monitoring device-supply codes for CY2027. The proposal is narrower than the headline suggests. Below is what it does to the forecast on this page, repriced at the national amounts a rural health clinic is paid, the same basis the forecast uses.

01

What is actually in scope

The proposals reach the remote-monitoring codes. Chronic care management and advanced primary care management are not targeted, and on this forecast those two carry $245,089 of the $508,687 in 24-month net reimbursement. Their amounts still drift a point or two with the conversion factor, so $4,339 of the $29,431 total sits outside remote monitoring.

02

How CoachCare is preparing

Two contingencies are already in build. One is an unbundled arrangement, with the software platform, device logistics and program enablement priced separately. The other is an MSO-style arrangement in which CoachCare manages the staffing while the clinic owns the clinical program and the billing. Whichever way the final rule lands, the program does not have to be rebuilt.

03

Where this is heading

CMS's ACCESS Model shows the direction: remote care paid as a risk-based per-member-per-month amount, with part of each payment held back and reconciled against outcomes. A clinic already on a two-sided ACO track, with a consented panel and a year of readings behind it, is set up for that kind of payment.

What it takes off this forecast

Three numbers, each smaller than the last because each sits on a larger base. Both bars use one shared dollar scale, so the coral can be compared directly.

1
−20.6% on device supply, the headline code and the one cut hardest (99454, $52.11 → $41.38 at the national amount).
2
−9.5% on the remote-monitoring arm, because device supply is only 32% of what this forecast's billing mix puts through that program.
3
−5.8% on the whole service line, because remote monitoring is 52% of it and the two care-management programs move only −2.15% and −0.89%.
Remote monitoring alone
−9.5% · −$25,092$238,506 of $263,598
The whole service line
−5.8% · −$29,431$479,256 of $508,687
Kept under the proposalProposed reduction

24-month net reimbursement, CY2026 final versus CY2027 proposed, every code repriced at the national non-facility amounts on this forecast's own billing mix and advanced primary care management tier weights. Enrollment, acceptance and mix held constant, so this is the rate change alone.

The code families, side by side

National non-facility amounts, CY2026 final against the CY2027 proposal. These are the amounts a rural health clinic bills on, so this table and the repricing above use the same basis.

In scope: remote monitoring
CodeWhat it pays forCY2026CY2027Change
99453Setup and patient education$21.71$20.03−7.7%
99445Device supply, 2–15 days$52.11$41.38−20.6%
99454Device supply, 16–30 days$52.11$41.38−20.6%
99457Treatment management, first 20 minutes$51.77$49.59−4.2%
99458Treatment management, each additional 20 minutes$41.42$40.39−2.5%
99470Treatment management, first 10 minutes$26.05$20.69−20.6%
Not in scope: care management
99490Chronic care management, first 20 minutes$66.13$64.04−3.2%
99439Chronic care management, each additional 20 minutes$50.44$49.92−1.0%
G0556Advanced primary care management, level 1$16.37$16.09−1.7%
G0557Advanced primary care management, level 2$53.78$53.20−1.1%
G0558Advanced primary care management, level 3$117.24$116.91−0.3%

Section 1848(c)(7) of the Act phases any reduction of 20 percent or more over two years, so CY2027 is the capped year for the device-supply and short-window codes and the rest of the change lands no earlier than CY2028.

None of this is final

Comments on CMS-1848-P closed September 14, 2026. The final rule is expected in early November and takes effect January 1, 2027. CoachCare is working the remote-monitoring provisions in comment and will rerun this forecast against the final rates the week they publish.

Implementation

Enrolling in Month 1.
Net-Positive by Month 2.

CoachCare runs the service line's engine while the provider governs protocols and every clinical decision. Launch needs no new hires and no capital. The eClinicalWorks integration is built alongside onboarding, so the first enrollments do not wait for it.

The first 90 days, modeled: 26 active program enrollments in month 1, 69 by month 2, 128 by month 3, led by advanced primary care management and CCM across the chronic-condition panel and the hypertension RPM cohort.
Weeks 0–4

Integrate and Charter

eClinicalWorks integration scoped and started; a named program lead at the clinic; P&L and scorecard; claim configuration for the individual care-management codes; the clinic's current CCM patients reconciled into the program; protocol sign-off for the hypertension and diabetes pathways; the discharge trigger wired to the three-touch cadence.

Weeks 4–12

Launch the First Cohorts

APCM and CCM across the chronic-condition panel, RPM for the hypertension and diabetes cohorts, the enrollment specialist working the clinic, and the post-discharge cadence live with the first enrollment.

Months 3–9

Fill the Ceilings

APCM fills in month 3, CCM in month 6, RPM in month 9. A monthly scorecard goes to the clinic, with the blood-pressure and diabetes control numbers the ACO reports on.

Months 9–24

Widen

Re-check eligibility against the clinic's own chart counts, add transitional care at every hospital and skilled-nursing discharge, and stand up behavioral health integration on the same engine.

About CoachCare

The Experience to Get It Right

The service line on this page runs on infrastructure already proven at national scale.

500,000+

Patients Managed

Over 400 managed conditions for 500,000+ patients.

10,000+

Clinicians on the Platform

Providers running remote care programs day to day.

1,000+

Implementations

Programs stood up and running in market.

5M+

Claims Generated

Care-plan coding and billing behind more than 5 million claims.

100M+

Vitals Recorded

Over 100 million vitals recorded and 4 million+ care actions enabled.

Why CoachCare for Advanced Family Medical Center

Built for a One-Provider Rural Health Clinic

Six reasons this fits Advanced Family Medical Center specifically.

RHC rail

We bill the way a rural health clinic bills

Individual care-management codes at national amounts, on top of the all-inclusive rate, on the clinic's own claim. The change from G0511 is the reason this forecast exists, and the program is built around it.

Staffing

No hiring in Hardeman County

The enrollment specialist, care managers at about 160 patients each, device logistics, 24/7 alert triage and billing preparation are CoachCare's payroll. The 1.7 FTE-years of work in the forecast never touch the clinic's staffing plan or the provider's schedule.

eClinicalWorks

Inside the chart the clinic already runs

Orders go out of eClinicalWorks; vitals, Evidence of Care documents, care plans, enrollment status and claims come back into it. The clinic's existing CCM stays where it is and grows.

Two-sided track

Data for the ACO year

Weekly blood pressure and glucose readings and a documented monthly touch are what move blood-pressure and diabetes control and keep patients attributed. The revenue on this page is fee-for-service either way.

Rural

Cellular devices, plain-language materials

Every device carries its own cellular connection, so nothing depends on home broadband or a smartphone. Patient materials are written for a rural Medicare population, and every patient has a named care manager who calls.

Aligned

No capital, paid as patients enroll

Fees are per active patient per month, with no capital outlay and no payroll ramp. Medicare Advantage plans reimburse these codes at a floor of the Medicare amount, with terms set plan by plan, and the panel is reconciled by payer before anything goes to paper.

The ask: a working session with the clinic to confirm how its 600 Medicare patients split between traditional Medicare and Medicare Advantage, reconcile the current CCM patients into the program, confirm the eClinicalWorks integration scope, and set the go-live for the first cohorts.